Shipping policy

SHIPPING POLICY

  • Processing Time: Orders are processed within 24–48 hours (Monday–Friday).

  • Shipping Areas: We ship to all European Union countries.

  • Delivery Times:

    • Standard Shipping: 3–5 business days.

  • Tracking: You will receive a tracking number via email as soon as your order leaves our EU-based warehouse.

RETURNS & REFUNDS

  • 30-Day Policy: You have 30 days after receiving your item to request a return.

  • Conditions: To be eligible, the supplement bottle must be unopened, sealed, and in its original packaging.

  • How to start a return: Contact us at store@impact-protocol.com.

  • Damages: If your order arrives damaged, please contact us immediately with a photo of the package.