Privacy Policy

Last Updated: 23/12/2025

This Privacy Policy describes how Impact Protocol (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://impact-protocol.com (the "Site").

1. DATA COLLECTION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Contact Information: Name, shipping address, billing address, email address, and phone number.

• Order Information: Products purchased, payment method (encrypted), and transaction details.

• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and search terms.

2. USE OF YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

• Processing payments and shipping your orders.

• Communicating with you (order confirmation, shipping updates).

• Screening orders for potential risk or fraud.

• Providing you with information or advertising relating to our products (only if you have subscribed to our newsletter).

• Performance Quiz: Data collected via our "Find Your Protocol" quiz is used to provide personalized product recommendations.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services, including:

• Shopify: To power our online store.

• Payment Processors: Stripe or Shop by Shopify.

• Marketing & Analytics: Tools like Google Analytics and Klaviyo (for email marketing).

• Apps: Specifically Monster Cart (for cart optimization) and RevenueHunt (for the Performance Quiz).

4. YOUR RIGHTS (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at store@impact-protocol.com

 

5. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies to improve your experience.

6. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at store@impact-protocol.com or by mail using the details provided below:

Impact Protocol - Sos. Vitan Barzesti 7 D - București, 042121 - Romania